Capital One Credit Card Complaint

Capital One Credit card department,

Credit determination Oregon

In the course of getting approved for a credit card from Capital One, I reviewed my credit reports and discovered they had conducted a " hard inquiry '' on several of my credit reports multiple times without my express authorization. Fortunately, my - report was frozen and not able to be accessed. However, my - and - reports were not, and now have a total of - hard inquires from Capital One! This is ridiculous, and unnecessarily damages my otherwise excellent credit. I authorized only - inquiry when I applied initially, not -. As a result, while applying for another card I was denied. On the adverse action letter it stated the reason for denials was " too many recent inquiries '' ... unsurprising I suppose considering the damage Capital One recklessly incurred to my credit reports. This denial of my applications has had a tangible and negative effect on me ; I was counting on getting approved. I am hopeful the CFPB can assist me in getting this situation remedied ASAP.