JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Massachusetts

Hello to whom it may concern. I been awarded my deceased parents property in - Mass ( - ) probate was a long delay, over 5 years in limbo, finally the court has signed off on the estate. The mortgage payments was not able to be paid by any family members while the property was in probate. This has caused a large past due balance owed. I now have legal procession of the property, I contacted Chase bank to let them know.


I filed for a loan ussumption and modification and was denied reason stated in letter. we could n't verify your incomes/ or employment on the information you provided. I called immediately I said I provided all documents that was requested. - monthly bank statements these statements included my direct payroll deposits and first floor tenants lease monthly rent. I also provided - payroll stubs as requested. and the - - form as requested. Chase had many ways to verified my income and employment City Of -, I sent a letter by via fax to dispute the denied letter. I feel Chase bank is not doing all the research as required, I contacted my employment - City of - treasury department and asked if a mortgage company contacted to for status of my employment income status. I was told no mortgage company had contacted them. I feel that Chase bank or the under writers and the investor ( - - - ) IS TRYING TO STEAL MY PARENTS HOUSE FROM ME please any help or legal direction advise would be helpful thank you

JPMorgan Chase & Co. customer in Massachusetts
May 23, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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