Amex Credit Card Complaint

Other

Amex Credit card department,

Arizona

American Express ( AME- ) violated my FTC right to charge back a debt by declining a legitimate charge-back of $1100.00 for my -/-/- at the - - -. The hotel 's dirty pool failed state inspections and put my husband in the hospital with a - - that cost $15000.00 ( Doc : My letter dated -/-/- ). AME- committed BAD FAITH by reducing its Over Time Repayment Services and wrongfully declining a credit card charge to my computer repair company. I closed the AME- account and returned my charge card on -/-/- ( Doc : My letter dated -/-/- ). AME- failed to provide a requested response to my -/-/- letter. I wrote a CEASE AND DESIST DEMAND letter dated -/-/- to stop the daily harassing telephone collection calls ( Doc : My letter date -/-/- ).


AME- sued me using the debt collector firm. - - - -, on -/-/- and won a default judgment on -/-/-. On -/-/- AME- attempted to illegally garnish my checking account but the account was overdrawn and it failed. It was an illegal garnishment because my only income is - which can not be garnished. On -/-/- the lawsuit was dismissed due to my bankruptcy. AME- and - violated the FDCPA by failing to provide the -/-/- demanded VALIDATION OF THE DEBT. All our letters were mailed Certified Mail. I do not owe AME- anything because of it BAD FAITH AND ITS FDCPA LAW BREAKING.

Amex customer in Arizona
May 23, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20123/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201612/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexOther0.7%69.3%13.4%11.2%0.7%4.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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