Ocwen Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Ocwen Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Louisiana

complaint number # - on -/-/- to whom this maybe concern : my husband and i - and - - and - - are still having issues with my our mortgage company ocwen loan servicing llc.i '' ve been trying to get a loan modification to bring my mortgage payments current i sent my mortgage payments for -/-/-, -/-/- and -/-/- all payments that i sent to them they 're was rejected and they saying that this is invalid account number they want us to send them q large amount of money at - time.but i did n't have a large amount of money to send to them.the payment for -/-/- i have the mortgage account statement show for that payment on -/-/- in the amount 0f $ -.in my escrow account balance is ( $5500.00 ) but they saying i have a - balance showing on this account the mortgage rate on this loan is 9.75 % that is to high.this is to sad for a mortgage loan company to have a interested rate so high.but ocwen loan servicing do not wont to talk about the monet that i have left over in my escrow account so i can


br endorse the check back to me .ocwen loan servicing took so long to send the check back to me they 're still hold the check.i pay my on property taxes, but some how they are charging us for that when i pay for it myself.i have enclosed some documents some of which i printed from my account on their customer site.we just want to get back to where our account is at good standing.i 'm not interested in losing my home at all.my husband is sick and i have -year old grandson that i 'm raising. sincerly, - and - - -.

Ocwen customer in Louisiana
May 23, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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