Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Identity theft / Fraud / Embezzlement New York

i was get this card from the barclaycard bank the ring master card by -/-/2016 when i get the card 2 days after i got locked out cuz they was need to verify a charge i make from this account but when i call in they wont verify me as the one own the account and not letting me do anything of my account and now its being almost 2 months my accout still are on the same blocked no matter how many time i call how many time i reset online account how many time i requsting have texting banking or email banking cuz they blocked me out of phone calling i dont konw what to do and i was trying to report the account as not opened by my end but im not losing my mind to do that to myself and i just had - $ late fee from last month and they still locked my account and take late fee also i need help someone can talk to they and let they do the right things