Statebridge Company Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Statebridge Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Oklahoma

Made payment -/-/2016 by phone, it was never posted to my bank account, then get letter on -/-/2016 stating the check had been returned for NSF, I checked with bank and amount was never posted to my account, that had at ampule amount to cover payment, also the amount they stated was NSF was not what was charged on that phone payment, they add - charge and and the letter letter only had -/-/- regular payment amount, we paid the property taxes ourselves, because the mortgage company did not, but they show on their records they did, they 've added late payments each month, which were not, they will not send statements, we have asked several times, we were discharged from Chapter - on - -, and they still will not discuss with us any information on our loan.

Statebridge Company customer in Oklahoma
May 21, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

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