ACS Education Services Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Kansas

Student loan repayment initiated approximately 20 years ago, went into default, payments began - 2010 with beginning balance of $11000.00. Since then $ $4400.00 has gone toward interest, $2600.00 towards principal with an outstanding balance of $9400.00 on an 8.25 % fixed loan with monthly payments in the amount of $120.00. Loan is through ACS Borrower. We have reached out to ACS with no success in understanding their calculations. School was - - -, - - T-

ACS Education Services customer in Kansas
May 20, 2016

* Source: CFPB Complaint Database

ACS Education Services response to complaint:
Closed with explanation

Created with Highcharts 4.2.3ACS Education ServicesComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/201610/201611/201612/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ACS Education ServicesDealing with my lender or servicer100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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