Residential Credit Solutions Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Residential Credit Solutions Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting North Carolina

Residential Credit Solutions ( RCS ) is not reporting my payment history correctly with the credit bureaus. My loan was transferred from - - - in - -, RCS did not send modification paperwork until -/-/-. The following are the lates showing on file from - - - - - : -, -, -, -, -, -, -, -, -, -, -, -, -, - days during the modification, when they would not allow me to make a payment during this process, so technically there should be no lates on file with RCS. Please review the way this is reporting as it makes no sense to me. I would like this erroneous data removed from my credit file. - - - sold my loan to Residential Credit Solutions ( RCS ) in -. RCS approved my modification they added 10 years to the life of the loan at the same interest ( 5.75 % ) and increased the monthly payment. My monthly payment should have decreased when they added the additional 10 years to the term. When I caught the mistake and asked them about this they said I signed the loan documents agreeing to the terms. My loan is now transferred to -.

Residential Credit Solutions customer in North Carolina
May 20, 2016

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

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