Webster Bank Bank Account Or Service Complaint

Other bank product/service Problems caused by my funds being low

Webster Bank Bank account or service department,

Other bank product/service Problems caused by my funds being low California

Account minimums were raised without my knowledge that triggered fees. The account is split between cash and investments, and the cash portion became too low and this triggered monthly fees. Because I do n't check the account often ( it is a dormant HSA ), I did not see the fees until 1.5y later. Customer service waived 3m of fees after I brought this to their attention.

Webster Bank customer in California
May 20, 2016

* Source: CFPB Complaint Database

Webster Bank response to complaint:
Closed with monetary relief

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