Synchrony Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease Arizona

I purchased a laptop computer on line from - -. This is the - - I have ordered and all have been defective and had to return them. I purchased this - through a different vendor thinking that would help. It came to me messed up so I called - who worked with me to fix it however, it did n't fix it. Now it is even worse. I tried to return it as the ship date was - -, 2016. They said it had to be returned the - since I ordered it on that day. This computer is useless and I can not use it. This does not seems right to me at all. I am simply out the purchase price of a defective computer.

Synchrony Financial customer in Arizona
May 19, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialManaging the loan or lease45.2%51.6%3.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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