JPMorgan Chase & Co. Credit Card Complaint

Bankruptcy

JPMorgan Chase & Co. Credit card department,

Bankruptcy Texas

My consumer credit report is reporting incorrect information for a Chase card that was closed as of -. The debt to the creditor was discharged on -/-/16, and they were advised of this, - credit-reporting shows the condition of the account to be derogatory as well as a revolving account, and after speaking to multiple reps at chase on -/-/16 they are advising that the account shows charged off, and debt still owed to me in their system. As this information is incorrect and this is no longer a debt and is also - old and should not be showing on my credit at all.

JPMorgan Chase & Co. customer in Texas
May 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Company profile

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How JPMorgan Chase & Co. handles Bankruptcy complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20165/20166/20167/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Bankruptcy85.7%14.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBankruptcy1.1%75.1%3.4%15.3%0.5%4.0%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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