Consumer Real Estate Finance Co. Mortgage Complaint

FHA mortgage Settlement process and costs

Consumer Real Estate Finance Co. Mortgage department,

FHA mortgage Settlement process and costs Pennsylvania

When I had initially shopped for a mortgage, I was approved for $100000.00. My wife and I found a house. We negotiated a price with - % sellers assist. The mortgage company told me over and over again my closing costs would be $3800.00. I put down $1000.00 as my earnest deposit, which was supposed to leave a balance of $2800.00. Working with the title company I did not have a cost until the day of closing, I had received several different amounts. The day of closing we were given a fee. I went to the bank, got a check for the amount went to closing and was told it was wrong. I sat there and waited 3 hours for them to correct the numbers, they could not. In the end the bank had went home and we couldnt do anything. Then Monday they requested all of the funds for the mortgage to be returned to them and we had to wait an additional week to close, which again they had incorrect numbers. We also had to pay an additional $110.00 in taxes and interest for waiting the additional time to close. In the end my closing costs ended up being $5800.00 plus the $1000.00 earnest deposit. The company claimed they were n't aware of certain fees that came up and that there was nothing they could do about the costs. Even though the title company has proof they sent them the fees to be included into the closing disclosure they chose to ignore those fees.

Consumer Real Estate Finance Co. customer in Pennsylvania
May 19, 2016

* Source: CFPB Complaint Database

Consumer Real Estate Finance Co. response to complaint:
Closed with explanation

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