Non-federal student loan Can't repay my loan can't decrease my monthly payments
Citizens Financial Group, Inc. Student loan department,
Non-federal student loan Can't repay my loan Can't decrease my monthly payments Texas
- HAS FAILED TO ASSIST ME IN HELPING ME FROM DEFAULTING MY PRIVATE STUDENT LOAN. I HAVE TRIED NUMEROUS ATTEMPTS TO REACH OUT TO HELP BUT THEY KEEP INFORMING ME THAT I HAVE NO OTHER OPTIONS. I HAVE BEEN E-PERIENCING DEEP FINANCIAL HARDSHIP AND HAVE BEEN UNABLE TO AFFORD THE PAYMENT ON THE PRIVATE STUDENT LOAN. THERE HAS TO BE SOMETHING THAT THE FEDERAL GOVERNMENT CAN DO TO STEP IN AND HELP ME WITH THIS HORRENDOUS PRIVATE STUDENT LOAN THAT IS RUINING MY FAMILIES LIFE FINANCIALLY.
Citizens Financial Group, Inc. customer in Texas
May 17, 2016
* Source: CFPB Complaint Database
Citizens Financial Group, Inc. response to complaint:
Closed with explanation
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