Sterling Jewelers Inc. Credit Card Complaint

Closing/Cancelling account

Sterling Jewelers Inc. Credit card department,

Closing/Cancelling account Texas

JARED 'S JEWELERS CLOSED MY CREDIT CARD ACCOUNT THAT HAD ALWAYS BEEN IN POSITIVE STANDING FOR OVER 3 YEARS. I NEVER RECEIVED ANY NOTIFICATION BY PHONE OR MAIL THAT MY CREDIT CARD ACCOUNT WAS GOING TO BE CLOSED. I HAVE BEEN AN OUTSTANDING CUSTOMER WITH THAT CREDIT CARD ACCOUNT. I WAS EMBARRASSED WHEN I TRIED TO GO AND MAKE A PURCHASE AND THE CARD WAS DECLINED. I FELT AS IF THE COMPANY WAS DISCRIMINATING AGAINST ME BECAUSE OF MY CREDIT RATING OR SOME OTHER FACTOR THAT MADE THEM CLOSE MY ACCOUNT.

Sterling Jewelers Inc. customer in Texas
May 17, 2016

* Source: CFPB Complaint Database

Sterling Jewelers Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Sterling Jewelers Inc.Complaint HistoryComplaints9/20143/20165/20169/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sterling Jewelers Inc.Closing/Cancelling account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.1%10.4%6.1%2.6%0.9%14.5%65.1%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Sterling Jewelers Inc.

https://www.sterlingjewelers.com/en
(330) 668-5000
375 Ghent Rd
Fairlawn OH 44333

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