American Honda Finance Corporation Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

American Honda Finance Corporation Consumer Loan department,

Vehicle loan Problems when you are unable to pay California

Upon maturity of the loan they wanted me to pay almost an extra $1000.00 without being able to tell me what it was for. When I refused they charged off. I purchased a - Honda Accord and financed it through Honda financial account -. During the course of the loan I did a couple of extensions. This changed my maturity date from - to - -. I was half a month behind on payments due to a divorce and custody battle but always paid it before the 30 days and let them know ahead of time. The loan since always paid before 30 days never went past due o my credit. I would each month make the payment and the late fee so each bill read like a double payment. To illustrate the last - bills were as followed : - $920.00 ( double my payment with the late charge ), - : $920.00, but my last bill in - came for : $1800.00. I was expecting another $920.00 which I would pay half off in - and the other half in - and the loan balance would come to zero. However, when I saw the $1800.00 bill I immediately called. I spoke to several different employees of the company, mailed - different letters and still to this date they have been unable to explain what the additional fees owed are. I even demanded they explain this debt as per my consumer rights under FDCPA. They told me if I did n't pay it, the account would be charged off, and that I plainly owed it. They declined to explain here the fees came from, they declined to provide me proof of them, and they stopped responding to all my letters. Furthermore, they never notified me in writing that my account would be charged off as required by law and they sent it to " charge off '' less than 60 days past the maturity date.

American Honda Finance Corporation customer in California
May 17, 2016

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with monetary relief

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