ACE Cash Express Inc. Debt Collection Complaint

Payday loan Communication tactics threatened to take legal action

ACE Cash Express Inc. Debt collection department,

Payday loan Communication tactics Threatened to take legal action California

- - accused my father of being senile and not remembering walking into a loan company and taking out a loan. They threatened to take him to court and spoke to me abusively and disconnected the call. When I explained this was a mistake and not to accuse my father of something he did not do, the representative said my father was guilty until he can prove he did n't take out the loan. I was also accused of crying, which I was n't. The representative spoke over me, made threats and hung up. My father is - years old, but not senile. However speaking to a person with such tactics would very likely cause harm to my father 's health.

ACE Cash Express Inc. customer in California
May 16, 2016

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

Consumer disputes how ACE Cash Express Inc. handled their complaint

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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