Statebridge Company Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Statebridge Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

In - - my mortgage payment was $770.00 ; an amount unchanged since - -. An increase resulting from an escrow analysis raised my mortgage payment in - - to $850.00. It was explained that this was due to taxes and insurance. Then in - ( 3months later ), my mortgage increased to $1000.00 with no notice or explanation. Upon inquiry, I was told that again this was due to taxes and insurance. I continue to try to get an explanation as it does not make sense. My taxes have not increased more than $100.00 per year. My insurance has not changed since the last escrow analysis. How can my payment go up almost $300.00 per month? How can I have two increases within 3months time? I received a tax delinquent notice in - - because the mortgage company did not pay taxes that were collected in my payments. There are penalties and fees associated that I should not be liable for. Are those fees being passed on to me? I pay my mortgage on time and in excess of the amount due each month. This increase is excessive and unexplained. I am willing to self-pay my taxes and insurance as I have more than 75 % equity in my home to resolve this escrow collection issue.

Statebridge Company customer in New Jersey
May 16, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

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