USAA Savings Bank Account Or Service Complaint

Checking account Deposits and withdrawals

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Delaware

On Friday, - -, I overdrafted on my USAA checking account as I did n't move money over from my USAA savings account quickly enough. This of course is my error. My concern is that my USAA - which is where my overdraft is linked to had the $700.00 cash overdraft posted as of - - but the $700.00 is still not deposited to the USAA checking account. When I called this morning and spoke with - and -, I was advised that because it was a weekend that the $700.00 deposit would n't most to my checking account until Monday or Tuesday. I confirmed with - as I suspected that interest begins billing immediately on the $700.00 cash advance ( so as of Saturday morning ) yet I have yet to see the $700.00 post to my checking account. I feel that this is a UDAAP violation. How can they charge interest on my credit card for $700.00 when I do n't have the $700.00 in my checking account yet? Seems like a control break in their process since they do n't appear to process certain transactions on weekends. This is not my issue and should not fall back on the consumer. I would like to ensure that I am not charged for interest until the $700.00 is in my account. Which I am still waiting for as of the morning of - - ....

USAA Savings customer in Delaware
May 16, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints3/20125/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsDeposits and withdrawals0.3%64.3%22.2%9.3%1.0%2.6%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints