Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Michigan

I was told by phone and in my loan modification one payment and it has now change. My escrow account seems rig. I did n't sign or agree to no other payment. Ocwen is still ripping homeowners off and lying about their agreements. Every time I call each rep gives me a different answer than the other..And they just say I 'm sorry ''. And I say sorry does n't help me. They need professional people that know what they 're talking about and not hang up on their customer. Yes an Ocwen rep hung up on me on - - at approximately -. It appears he got frustrated because he could n't answer my questions. I called back, and all the next rep has to say is " sorry ''. I 'm - off with Ocwen and they need to be legally check again for their mishaps..They are wrong, AGAIN!

Ocwen customer in Michigan
May 17, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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