JPMorgan Chase & Co. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

- -, 2016 I have been working with JP Morgan Chase on a my loan modification ( Loan No. - ). They have not credited all my payments to my loan, they forced me under threat of foreclosure to sign a subordinate - loan, then told me by phone that I did n't need it. When they verified that I did n't need it by reevaluating me for my loan modification they did n't have me sign new loan modification docs to correct the error they admitted to they just sent me a copy of the originally signed loan mod docs without a copy of the - Subordinate Loan docs I signed and they did n't send me a cancellation of it in writing. They told me verbally but did n't give me anything in writing. I have called four times and not one person is calling me back. Please report this to the correct agency for assistance. ( FTC, TILA ) Please contact Chase to help me with resolving these errors. Thank you, - - --

JPMorgan Chase & Co. customer in Georgia
May 15, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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