Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Louisiana

I am currently an -. I make less than - a year. At some point, probably 2-3 years ago, my rates went up and I could n't afford the repayment monthly. I was paying around $410.00 every month for my student loans. One month prior, on - -, 2016, Navient sent me a letter stating I would have a 252 % increase in my current student loan payments beginning on - -, 2016. A 252 % increase is exorbitant and ridiculous on a - salary. They refused to work with me and want to go after my parents. The agent was very rude and pushy and basically told me my parents ' financials need to be given before they will even begin negotiating repayment plans on my student loans. I am - years old and my parents have not been financially responsible for me in 6-7 years. Their financials have never been made known to me, and as a married woman, they are not financially responsible for me. My father is a - for goodness sake, living off a modest pension. I do n't understand how this is even legal. Not to mention, my parents never agreed to the terms of the repayment when I changed them, so I 'm not sure legally how they can be held liable. I have no idea how my husband and I are going to be able to afford this.