Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan modification,collection,foreclosure New Jersey

-/-/2015 close to 8 months ago I began a mortgage Modification with Select Portfolio Servicing my current mortgage servicer. Early last my - had a major set back when I lost my -. Since beginning the process I have seen first-hand incompetence and miscommunication. As of this date my home has been appraised 3 times with each value thousands of dollars different from the one before, I have had values of $ -, -, and -. Right now I owe $470000.00 on the house. Since this night mare began I have submitted dozens of paystubs, and bank statements as well as any other documents that have been requested. I have spent hours on the phone talking with one representative after another and very seldom receiving the same information. At first I chalked this up to an over worked staff but as month after month has passed I came to the conclusion that no one business could be run so poorly, this had to be done purposely in order to tack on more fees to the back of the loan. In order to avoid any further issues at least with a pending foreclosure I began to pay 3 months ago on


if I began to pay I would be accepting this agreement which is saving me less than $100.00. and that the modification that I have been working on for the last 8 months we be voided. I am thankful that every conversation that I have had has been recorded I encourage the investigator to listen to these tapes and hear for themselves the misinformation that is given. I have been bombarded by dozens of letters which I receive daily asking for information then acknowledging that it was received and then asking for the same document again. I know that as part of this complaint that you will ask for documentation. I have well over - - pages that I will not burden you with. I am sending over the - appraisals as well as a document request letter and a staement.

Select Portfolio Servicing, Inc customer in New Jersey
May 13, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

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