TD Bank US Holding Company Credit Card Complaint

Closing/Cancelling account

TD Bank US Holding Company Credit card department,

Closing/Cancelling account California

Nordstroms is illegally reporting my account as over 180 days late on an account that was never late. I filled a chapter - bankruptcy and Nordstroms closed my account and would not take anymore payments from me. I called them and they told me they legally could not take a payment from me after filling bankruptcy. My account was never late before the filling and should not be reported as late now. I 've attempted twice to contest this and they fail to act. Nordstroms also reports - different statuses on the - credit reporting agencies. - shows ; open, 180 late, reporting monthly. - shows ; closed, late, not reporting anymore. - is showing ; closed, 180 days late and reporting monthly.

TD Bank US Holding Company customer in California
May 14, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints1/20163/20165/20166/20167/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyClosing/Cancelling account66.7%16.7%16.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.9%65.1%14.5%10.4%2.6%6.1%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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