Credence Resource Management, LLC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

Credence Resource Management, LLC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Nevada

I received an alert from a company called Credence who has placed for collection an account on my credit report on behalf of a company called - in the amount of $150.00. I received this alert on both my - and - reports. -/-/-, I received a collection letter from this same company for this very same account. I sent them a letter certified disputing this account and requesting that they validate this account for accuracy. They failed to do that. I later contacted - about this account and they could not find any information on this account pertaining to my social security number or any other personal identifying information. I never received a response to my letter from the collection company, Credence. I sent them a letter the same day that I received the collection letter so it was within the 30 requested days. Due to the fact that I did not hear from them, I assumed that this situation was closed. I did retain all the records of my correspondence and a copy of my certified mailing and a copy of the letter that I sent to them in case they


Prior to receiving their letter, I received a letter from - stating that there was a data breach of their records, which I still have. I also sent them a copy of this letter. I never opened up a T-Mobile account, so I did n't understand why I received a data breach letter in the first place. When I researched this fraudulent collection that they placed illegally on my credit report, I noticed that they claim that this account was opened on - -, -, but when I inquired about this account -/-/-, your company stated that this account was opened -/-/-. It appears to me that not only are they not verifying accurate information, they are fraudulently placing an account that I disputed as identity theft a long time ago, they never responded to my inquiry, they recently placed this on my credit report, and they are illegally attempting to re-age this account for their personal collection tactics, for an account that was never opened, never authorized, never benefited by me. I have tried calling this company several times, this morning, and I am not able to reach anyone in their office. Thier website states that you are open on - from --, but a voicemail keeps picking up. I am extremely upset about this account and their illegally collection tactics. They need to immediately delete this account. I filed a police report this morning. I will also be contacting the Attorney General and the - about this account and this company. If Credence does not remove this account from my credit report immediately, then I will be force me to take civil action against them. I demand that they contact their client and find whoever it is that owes them or - this money, I also demand that they contact the credit bureaus and update my credit report immediately.

Credence Resource Management, LLC customer in Nevada
May 14, 2016

* Source: CFPB Complaint Database

Credence Resource Management, LLC response to complaint:
Closed with non-monetary relief

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Contact Credence Resource Management, LLC

http://credencerm.com/
1-855-732-2332
[email protected]
17000 Dallas Parkway #204
Dallas Texas 75248
Credence Resource Management, LLC

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