ZENCO COLLECTION, LLC Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened to sue on too old debt

ZENCO COLLECTION, LLC Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt Pennsylvania

A company called Zenco Collections contacted my father, a - -, in an attempt to collect on a debt that is over 10 years old. They said they have reduced the debt if he makes two payments of $ -+, the entire amount of his - check and if he didnt pay they were going to refer the case to " - county '', the county where we currently live and threatened to either sue or take him to jail. Out of fear of being arrested, he gave them his bank account number and they sent him an email with a letter for him to e-sign. Fortunately he told me about this before he e-signed and returned the letter, so he has not legally authorized any withdrawals. I then did some research and found that there are complaints with the - regarding threats to others and those complaints went unanswered by the company. When the company called back I told my dad to ask them for a verification letter and a license number. This made the lady VERY angry and she said she was referring this to " - - '' who is apparently the guy in their legal department and she said " good luck to you '' and hung up on him.

ZENCO COLLECTION, LLC customer in Pennsylvania
May 12, 2016

* Source: CFPB Complaint Database

ZENCO COLLECTION, LLC response to complaint:
Closed with explanation

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