Amex Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Amex Bank account or service department,

Checking account Making/receiving payments, sending money California

I AM REPORTING UNAUTHORIZED TRANSACTIONS MADE BY AMERICAN E-PRESS IN MY BUSINESS ACCOUNT. AMERICAN E-PRESS ASSESSED MY ACCOUNT TO MAKE CREDIT CARD SETTLEMENTS AND COLLECTIONS TOTALING $23000.00 DURING -/-/--/-/2016. THESE TRANSACTIONS WERE MADE BY A MERCHANT FOR GOODS USING AM-. THERE IS ABSOLUTELY NO REASON MY BANK ACCOUNT ROUTING NUMBER SHOULD HAVE BEEN ATTACHED TO THE - TRANSACTIONS PROCESSED BY AM-. I WAS NOT INFORMED OF THESE ERRORS AND AM VERY UNSETTLED THAT MY ACCOUNT HAS BEEN COMPROMISED. THIS SITUATION HAS NOT BEEN COMPLETELY RECTIFIED AND I AM WORRIED ABOUT ANY CONSEQUENCES WITHE IRS REGARDING THE $23.00, OOO.

Amex customer in California
May 12, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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