Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New York

My husband and I are being taking advantage of by Ocwen Loan Servicing LLC.. We are part of the - - Consent Order targeting - females in the - - ( -, New York ) area. Since -, Ocwen never notified us that the loan was part of the civil action. As a servicer, they were obligated to inform us and stop collection practices. I realized this last week when I reviewed my property records. Also, Owcen strategically did not put my name on the tax records only show my husband name to that the loan was not affected by the Order. A Satisfaction of Mortgage from - - was recorded and was PAID IN FULL and HAS NOT BEEN ASSIGNED. We are - - - and every time my husband and I call, l we are always getting the run around about the account. There are major concerns ; in essence 1 ) From our calculations, the escrow account has a surplus and need to be refunded and canceled. I want an audit and review of the escrow from - - through - - ( 82 Months ). Please discontinue the escrow, we will pay the insurance and taxes


lawsuit was filed and a Settlement Agreement and Consent Order was filed in - - by - outlining the issues regarding the Satisfaction of Mortgage that was filed on my property. Both Documents are attached. 3 ). Any and all payments you received from us should be refunded from - -, - through - -. A total of 82 months ( 15 years ) Principal and interest.4 ) Going forward, no payments should be required for the allege loan. A new mortgage lien release need to be excecuted and filed for the property.because of the - Order there 's no contractual agreement after - - -. I 'm in receipt of The Annual Account Disclosure Statement dated - -, -. There are a numerous discrepancies with this Statement. The - - - - - and insurance was projected and charged in error through the Escrow Account from - - - - -, - from OCWEN in ERROR. I 'm sending you copies of the - - Quarterly tax bills for - - through - -, -. My account has a surplus and I 'm requesting a refund.. Pursuant - ( f ) ( - - of TILA, please provide the full name, address and telephone number of the current owner of the original mortgage note. This request is also a Request for Information Pursuant to - of Regulation - Pursuant to this section - ( d ) ( - ) ( i ) ( A ) you must respond no later than 10 business days after you receive the REQUEST for INFORMATION. As of today, I 'm showing - - - filed a Satisfaction of Mortgage on - -, - based on the - Consent Order filed on - -, -. I 've enclosed - documents for your review. Please provide a documented Note, Deed of Trust along with an current notorized Affidavit from the investor employee stating that the allege contractual agreement is enforceable under applicable New York - - and Consumer Financial Protection Bureau Under the Fair Debt Collections Practicing Act and Fair Debt Credit Reporting Act, If you are not able to provide this information, Ocwen as the service r and/or acting on behalf of the investor or any other entity DO NOT have documents for enforceable interest as stated under the National Settlement Consent Order. I 'm requesting a Mortgage lien release on the property immediately and a refund for all 182 monthly principal and interest relating to the loan from - - thru - - and all items need to be omitted from our credit report because they are not Factual

Ocwen customer in New York
May 10, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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