Ocwen Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Pennsylvania

I was behind in my mortgage payments because my husband was out of work. I had to borrow - dollars to get caught up. I was told not to worry about the late free or the fees because they started foreclosure. I am up to date on my mortgage payment but I received a default notice saying I owe the fee 's. I do not have - to pay and they will not work with me. Owen Loan Service is the worst mortgage company. They have so many complaints and bad review I can not understand why there are still around. I did all of what I was suppose to do. When you call - person give you - advice then you call back 15 minutes later and you are told the first person gave the wrong information. I ask them before to send me verification about not paying the late frees and other fees they told me they could not. Every time you get a letter from them it never has a person signature on it and you can never speak to a manger or someone high up. I do n't know what more to do I am at my wits end with this company I also found out that they were not paying my taxes as they were suppose to now I have a lien on my home. I called my homeowner to make sure they paid they just waiting for a call back I called them today. Please help all the poor people who have this company I ask you to get this company out of business.

Ocwen customer in Pennsylvania
May 10, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Created with Highcharts 4.2.3OcwenComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20167/201611/20160100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3OcwenLoan servicing, payments, escrow account4.7%86.3%1.6%2.5%0.7%3.5%0.6%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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