Barclays PLC Credit Card Complaint

Unsolicited issuance of credit card

Barclays PLC Credit card department,

Unsolicited issuance of credit card Pennsylvania

The - - Credit card was owned and managed by - -. I was at one time an - - - -. I canceled my - - credit card several months ago. Apparently, the - - card has recently been purchased by Barclaycard. Without asking, Barclaycard sent me another card, on the account that I had canceled. I did not activate this new card or reopen a new account. My prior account had already been closed and canceled by me. Barclaycard is now saying they will charge me an annual fee on this new card - the one that I canceled and never reapplied for. Basically, they are starting a line of credit in my name, that has an annual fee attached, without asking, and on the basis of an account I had previously closed. I will call and cancel the already canceled card once more, but I should not have to take time to do this again. Additionally, how do I know they will not reactivate my account again without permission? Please address this unethical, and I assume illegal activity.

Barclays PLC customer in Pennsylvania
May 03, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints3/20164/20165/20169/201612/20162/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCUnsolicited issuance of credit card77.8%22.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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