Fifth Third Financial Corporation Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Fifth Third Financial Corporation Consumer Loan department,

Installment loan Problems when you are unable to pay North Dakota

On -/-/-, I opened a 15 yr boat installment loan, with - - -. Fifth Third bank took over this loan in -/-/-. The final installment was due on -/-/-, and was paid. We then received an additional bill for $5300.00 on this same loan. We have gone to the bank loan officer three times to no avail for an explanation, other than the charge is for additional interest for being late during the course of the loan. Whenever late, we paid a late charge. Fifth third can not explain how they came up with this figure, nor does the original agreement show anything. I just received a new bill, showing a late charge of $210.00 on top of the $5300.00. The bank calls me 3- a day and yet no one will explain these additional charges. I am being harassed, insulted and annoyed. Please help me get this nightmare cleared up.

Fifth Third Financial Corporation customer in North Dakota
Apr 21, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with non-monetary relief

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