Discover Credit Card Complaint

Discover Credit card department,

Advertising and marketing California

Discover started and marketed a promotion giving - % Cashback on ALL transaction using -. I applied for and received a credit card from Discover expecting to receive - % cashback on all - transactions. Shortly after their promotion started Discover started arbitrarily adding restrictions to the promotion. After that Discover began a program to blanket deny all high value transactions due to " giftcards '' even if those transactions contained no giftcards. Discover then again changed the terms of their promotion without warning and started requiring receipts for all transactions in order to obtain the advertised cashback. The original terms under which I signed up are as follows : " What are the details for the - % Cashback Bonus ( R ) promotion? Cashback Bonus : Earn an extra - % Cashback Bonus on up to $10000.00 of in-store purchases when you use your Discover card with - now through - -, 2015. Rewards earned are in addition to your standard rewards and are added to your Cashback Bonus account within 2 billing


- : Earn an extra - miles per dollar on up to $10000.00 of in-store purchases when you use your Discover card with - now through - -, 2015 now through -/-/15. Rewards earned are in addition to your standard rewards and are added to your Miles account within 2 billing periods. See Miles Program Terms and Conditions for more information. '' Discover clearly engaged in deceptive marketing practices. They marketed a promotion promising amazing rewards with no cashback and after getting new customers to sign up, they began fraudulently denying transactions without cause and adding restrictions without notice. The request for receipts is a blatant attack on customer privacy. I will add that the FDIC and CFPB have already previously held that Discover has engaged in deceptive acts and practices in or affecting commerce, in violation of section 5 of the Federal Trade Commission Act ( " Section 5 '' ), 15 U.S.C. 45 ( a ) ( l ), and in deceptive acts and practices in violation of sections 1031 and 1036 of the CFP Act ( together " Section 1036 '' ), 12 U.S.C. 5531,5536.