The Money Source Inc Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

The Money Source Inc Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Virginia

I requested a simple due date change on my loan from -/-/- to -/-/- to avoid being late and therefore being charged $40.00 late fees. I was denied without being provided adequate reason.

The Money Source Inc customer in Virginia
Apr 21, 2016

* Source: CFPB Complaint Database

The Money Source Inc response to complaint:
Closed with explanation

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How The Money Source Inc handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3The Money Source IncComplaint HistoryComplaints12/20151/20164/20165/20169/201611/201612/20161/20172/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Money Source IncLoan servicing, payments, escrow account6.3%62.5%25.0%6.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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