Santander Consumer USA Holdings Inc Consumer Loan Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle lease Managing the loan or lease Michigan

On - -, - I obtained a new - - - from - - in - -, MI and during the transaction, turned in my - - - in accordance with my lease agreement. The vehicle had no damage and - - took custody of the keys and secured the vehicle on their lot. Approx 1 month later I received a bill from Chrysler Capital for $940.00 with the only explanation being " Excess wear and tear : Body Damage ''. Upon speaking with - from Chrysler Capital on - -, - I requested a detail of the damages and received same on - -, -. The damages listed are from a report taken - -, - ( more than 1 weeks after I turned in the vehicle to - - ) at a location in Ohio ( a different state more than - miles from - - ). The report alleges damage that was not present on the vehicle at the time of turn in. Chrysler admitted that they failed to do an inspection in a timely manner ( a week later ) but failed to admit that they drove the vehicle out of state prior to the inspection.