JPMorgan Chase & Co. Credit Card Complaint

Other fee

JPMorgan Chase & Co. Credit card department,

Other fee New Jersey

I had a - percent promotion on purchase with Chase Band Freedom credit card. I had confirmed with Chase bank that the promotion expires on - -, 2016. I paid the balance in full on - -, 2016. Chase bank charged me $46.00 interest and it claimed the expiration date is - -, 2016 instead of - -, 2016 as it confirmed. I contacted Chase and asked it to refund the charged interest, it has flatly refused.

JPMorgan Chase & Co. customer in New Jersey
Apr 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Other feeSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther feeSource: Consumer Financial Protection Bureau

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