JPMorgan Chase & Co. Credit card department,
I had a - percent promotion on purchase with Chase Band Freedom credit card. I had confirmed with Chase bank that the promotion expires on - -, 2016. I paid the balance in full on - -, 2016. Chase bank charged me $46.00 interest and it claimed the expiration date is - -, 2016 instead of - -, 2016 as it confirmed. I contacted Chase and asked it to refund the charged interest, it has flatly refused.
JPMorgan Chase & Co. customer in New Jersey
Apr 19, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints