Amex Credit Card Complaint

Customer service / Customer relations

Amex Credit card department,

Customer service / Customer relations New York

I kindly ask that if you could please do a courtesy adjustment of my previous - sign up offer to your recent - - points promotion. I recently contacted you and was offered - courtesy adjustment, and I truly thank you for that. But at the same time I had - friends who had the same situation and simply called American Express and received - - points match in both instances. I simply ask that considering they were able to receive the higher courtesy match, I kindly request a match to that.

Amex customer in New York
Apr 20, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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