Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan Maryland

NAVIENT ABUSE : I AM A COSIGNER FOR A NAVIENT LOAN, THE ORGINATOR IS SEVERAL PAYMENTS BEHIND, SHE LOST HER JOB. NAVIENT IS ABUSING ME WITH CONSTANT PHONE CALLS 5 TIMES A DAY 6-7 TIMES A WEEK FROM - TO - ON MY HOME PHONE. THEY ARE ALSO USING ABUSIVE LANGUAGE AND WHEN I ASK THEM TO STOP OR BACK OFF THEY SAY THEY CAN CALL UP TO 8 TIMES A DAY, THERE IS NO LIMIT. I HAVE TOLD THEM SEVERAL TIMES OVER THE LAST WEEK THERE IS NO SET NUMBER BUT THE NUMBER & VOLUME OF CALLS IS ABUSIVE. THEY REFUSE TO STOP. ABUSING ME

Navient Solutions, Inc. customer in Maryland
Apr 18, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navient Solutions, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/20161/2017010203040506070Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navient Solutions, Inc.Dealing with my lender or servicer91.4%3.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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