Barclays PLC Credit Card Complaint

Other

Barclays PLC Credit card department,

New Mexico

I just received and activated a Barclaycard Arrival Plus credit card. I was drawn to the card because of their offer of - Bonus Miles if I spend $3000.00 within 90 days. You can see this offer on their website : barclaycardus.com. Now I find out that there is no Bonus Mile offer at all. In fact, the card does not offer miles, period. I discussed this with their Relationship Manager, -, on - -.

Barclays PLC customer in New Mexico
Apr 18, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Consumer disputes how Barclays PLC handled their complaint

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Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCOther80.5%9.8%9.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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