The Money Source Inc Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

The Money Source Inc Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Oklahoma

Are house payment was auto draft out of are bank every month on the -. The loan company did not take out - payment out of the bank then in - they started pulling a full payment and a week to two weeks later they pulled a half payment. They where doing this until the end of -. Every time we would talk to them we would get a different story from them saying that we are two months behind then a week later saying we are five months behind. Are bank says that we should be caught up and now the loan people as got are credit all missed. Up that we can not even refinance are house loan.

The Money Source Inc customer in Oklahoma
Apr 18, 2016

* Source: CFPB Complaint Database

The Money Source Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3The Money Source IncComplaint HistoryComplaints12/20151/20164/20165/20169/201611/201612/20161/20172/20173/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Money Source IncLoan servicing, payments, escrow account6.3%62.5%25.0%6.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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