JPMorgan Chase & Co. Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

JPMorgan Chase & Co. Consumer Loan department,

Vehicle loan Taking out the loan or lease New York

I decided to purchase a leased vehicle and sought financing from J.P. Morgan Chase bank as I was n't able to afford the more than $14000.00 required to pay for the car in total. A financial structure was set up but now I find after 4 years of automatic deductions from my checking account, totaling nearly $24000.00, there 's at least 2 more years left to pay and a payoff balance of more than $6000.00 which means I will have paid $30000.00 by the end of this set up. Is this predatory lending? I have been a preferred customer with the bank for over 30 years. What can I do to negotiate a better deal as a retired - year old living on a fixed income? I tried to return the vehicle back to the dealership but they refused.

JPMorgan Chase & Co. customer in New York
Apr 18, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints12/20151/20162/20164/20165/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Taking out the loan or lease87.5%12.5%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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