USAA Savings Credit Card Complaint

Advertising and marketing

USAA Savings Credit card department,

Advertising and marketing Arizona

Credit card offer online showed - bonus points for spending $25.00 or so, for about - different purchases before a certain date. We tried signing up for the service online and it has come time for the bonus points to show and it looks like it has not worked. Yet I spent well beyond the bonus requirements. The online system for signing up for the bonus was not effective in working with my submission and success in meeting the requirements.

USAA Savings customer in Arizona
Apr 15, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

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