JPMorgan Chase & Co. Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

- - is my new Foreclosure Auction Sale date. This is the 3rd one since - and I 'd like it postponed. Why? I 've been in loan modification - with Chase bank since - of - and have yet to receive an answer! Current on my payments until - -, I was advised by Chase that I had to be a minimum of 3 months behind to qualify for their loan modification program. At that time my loan was $420000.00 and the value approximately $80000.00. For nearly FOUR years, Chase has repeatedly removed my COMPLETE file from Underwriting, requesting information they 've already been given multiple times, confirmed by my fax receipts. I have provided everything they 've asked for many many times and have resorted to sending documents ONLY from a CHASE bank so


Now, today, another new contact person ( - since -/-/- ), requesting documents they already have, while keeping the - - foreclosure auction date in force. This is emotional blackmail. According to the Office of the Comptroller of the Currency, Chase bank is STILL out of compliance with their - bailout/fines deal, continues to violate the Homeowners Bill of Rights and are Duel Tracking. Where is the accountability? Under NO circumstances ... 9 years after the market crash and 4 years AFTER - deal with the gov't, does it take almost FOUR years to determine if a person qualifies for a Principle Reduction for a severely underwater loan which today has inched towards HALF of the loan amount in value! Please intercede on my behalf and stop this foreclosure and insist that Chase Bank comply with one of their options, a Principle Reduction for Severely Underwater Property, that they agreed to in exchange for their taxpayer Bailout. Thank you

JPMorgan Chase & Co. customer in California
Apr 14, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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