Capital One Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Capital One Bank account or service department,

Checking account Problems caused by my funds being low Virginia

In a nutshell ... Lets ' say I have - in the bank and the bank has automatic draft coverage ( requested this to be removed ). There is a charge for - and another charge for -. Capital One will let the - charge come and then the -. By having the charges come out this way, Capital One has doubled its fee. Instead of -, I am getting hit with -. If Capital One tool the - then the -, it would be only once. They are engineering the process for their benefit. It is predatory.

Capital One customer in Virginia
Apr 14, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20166/20167/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneProblems caused by my funds being low2.0%60.1%22.3%4.1%5.4%6.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

Loading similar complaints