Ford Motor Credit Company Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Ford Motor Credit Company Consumer Loan department,

Vehicle loan Problems when you are unable to pay Virginia

I purchased a vehicle in - and financed it with Primus financing the car was voluntarily repossessed because of an accident that occurred, and so I had to pay the balance of the loan off anyway. So from the time that I repossessed the car until it was paid off this was around - I believed that it was entirely pay off I had a statement from them on the stated how much I have paid but it was upwards towards $10000.00. So I thought that it had been paid in its entirety. So now - years later I get a letter that states that I owed them an additional $270.00. The letter stated that it was from a law firm in - Maryland, This -, MD -. They are charging me $1200.00 for lawyers fees and court costs, which brought the total to $1900.00. So I want to know how they can do this without notifying me of the $270.00 which I would have gladly just paid off if they had proved to me that I still owed it. Now they are garnishing my paycheck and I only make $10.00 an hour and they are now taking - dollars a week out of my check.

Ford Motor Credit Company customer in Virginia
Apr 13, 2016

* Source: CFPB Complaint Database

Ford Motor Credit Company response to complaint:
Closed with explanation

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