Non-federal student loan Dealing with my lender or servicer need information about my balance/terms
Nelnet Student loan department,
Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Minnesota
I have not been able to access my account for 2 months. They have not been sending me updates on what is happening. I have been sitting in the dark until I have to ask for updates. I do n't see why it is taking so long to fix my account.
Nelnet customer in Minnesota
Apr 13, 2016
* Source: CFPB Complaint Database
Nelnet response to complaint:
Closed with explanation
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