JPMorgan Chase & Co. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

JPMorgan Chase & Co. Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service New York

I was victim of identity theft by a person who gained access to my personal information. This person, - - - fraudulently - signed my name as co- signer on student loan no. - with Chase Bank in sum of $10000.00 on - -, 2009..I have provided Chase with last known information for - - - -

JPMorgan Chase & Co. customer in New York
Apr 12, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20166/201610/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Dealing with my lender or servicer91.3%8.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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