Harley-Davidson Financial Services, Inc. Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Harley-Davidson Financial Services, Inc. Consumer Loan department,

Vehicle loan Shopping for a loan or lease California

I purchased a Harley Davidson with a warranty. Every time I went to use the warranty Harley would not accept it and I would have to pay full price. I asked for the warranty cancelled and a refund and Harley refused. They used bait and switch tactics to place a useless warranty on my bike to increase my payments and the interest collected. They also engaged in predatory lending as my interest rate is excessive. I am requesting my warranty refunded and my interest rate reduced.

Harley-Davidson Financial Services, Inc. customer in California
Apr 12, 2016

* Source: CFPB Complaint Database

Harley-Davidson Financial Services, Inc. response to complaint:
Closed with explanation

Consumer disputes how Harley-Davidson Financial Services, Inc. handled their complaint

Created with Highcharts 4.2.3Harley-Davidson Financial Services, Inc.Complaint HistoryComplaints4/20144/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Harley-Davidson Financial Services, Inc.Shopping for a loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease0.6%7.8%0.7%0.2%1.8%1.3%86.5%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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