Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

Our mortgage was sold to Homebridge from -. After our escrow account was audited in -, we received notice that we had over a $3000.00 shortage, which is fine, however, they also wanted to add a $2500.00 cushion to our account, effectively raising our fixed rate conventional loan mortgage $450.00 a month. Despite multiple calls, and inquires, I was never given satisfactory information. Under my account online, it shows that there is no escrow information, so I am unable to keep up with PMI and other information. We asked to pay down our mortgage and dissolve our escrow account, they said that Homebridge 's " rule '' is that there are only - states allowed to do that, and Texas is not - of them. In - place their website says that you can pay down your mortgage, pay an escrow fee, and not have an escrow account, another area of the website says " no unless specified by law. " We were never given solid information, just told we had to pay or else. No one could justify or verify anything. It is very scary.