Financial Asset Management Systems, Inc. Student Loan Complaint

Financial Asset Management Systems, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Arkansas

Loan was taken out for my grandson in -/-/- in which I was the co-signor. Over the course of 10 years I have made payments on the loan and am now being told that I owe over $2000.00. I noticed that the loan number that I had been paying on is not the same number that I am being contacted about now and have inquired why the number changed. Loan was taken out with - and my request for a payment history has not been provided. I received information from -/-/- to -/-/- all information for prior years dating back from -/-/- I 'm told they can not provide because they have a new system. So therefore my payments are not accounted for. My grandson had other loans and it is my belief that payments were applied to the wrong account. I am on a fixed income and am now being harrassed by a Collection Agency Financial Assest Management Systems , Inc, - - -, -, GA - phone number -. I am being charged intrest and late fees but no one has responded to my request to validate the debt. The original loan was for $5000.00 in my calculation


afford for such history. I do n't know what else to do at this point. I ca n't get any information form Navient on the account formally known as - -. I have heard of the debt tactics that they use and how individuals seem to never pay loans through them. I do not want to be ripped off any longer and request your assistance. I have requested a bill and have never received a bill. Therefore there is no way for me to know what the true balance is that they say I owe as there is nothing to show where may payments of all these years have been applied. All I know is they took my money and applied it to someone 's loan.