Pacific Union Financial, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New York

I have supplied the Pacific Union Financial LLC for the loan Number # - All the requested documents as per their Research Department Asked for over numerous calls faxes and letters. The documentation from Police department and the Bank which I was victim of Identity Fraud and Theft. Proof was sent by certified mail, fax and email. The Loan company first did not acknowledge that they received my documentations and numerous phone calls. Later they simply do not respond to their own inquiry regarding the proof and supply of the documentation to properly investigate. I have even provided them with the contact information of - County Police Department Lieutenant investigating the fraud occurred on my behalf at the bank which was funding my mortgage payments. I even provided in writing the all required contact information of the bank manager. An official letter from the bank that all my asset were frozen due to the ongoing fraud investigation at the branch. They responded with - letters confirming that they will contact all credit agencies that they reported the wrong information. - of the credit agencies have been reported with the removal of the wrong information. They still have not contacted - since the letter was dated -/-/-. I have contacted both the bank and - and no further outcome is being investigated. I have both letters from Pacific Union Financial and proof of multiple certified mails.

Pacific Union Financial, LLC customer in New York
Apr 12, 2016

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

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