Real Time Resolutions Mortgage Complaint

Real Time Resolutions Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Maryland

We have a short sale essentially completed for this property. Note has not been paid for 7+ years. Judicial foreclosure proceeding is well advanced. Borrower has no assets and is essentially judgment proof and strongly considering bankruptcy and has retained a bk attorney. The first lien has approved $12000.00 for Real Time Resolutions as the second lien holder under the HAFA program, per program guidelines. We are not getting anywhere with the RTR contact person, and need a deficiency waiver and approval letter for the $12000.00. They are refusing to budge off of $40000.00. We do n't need all of this to be so difficult. We feel it is a breach of their commercial duty of good faith and fair dealing to demand more money than what the industry has routinely accepted for - liens. Please help.